Store policy

Terms of service in a clearer format

This page summarises the general rules that govern use of the store, ordering and customer responsibilities while shopping on Dog Cooling Mat UK.

By using the store, customers agree to act lawfully and avoid misuse of the website or its services.

All purchases remain subject to availability, order review and acceptance at the point of processing.

Terms may be adjusted when store operations, legal requirements or service conditions change.

Descriptions, images and pricing are presented as accurately as possible, though minor updates can occur over time.

Please provide accurate information at checkout and review policy pages before ordering.

If any term feels unclear, contact support before purchasing so the expectation is settled early.